Our Process – From Quotation to Certification
At Bright Balustrading, we take pride in delivering a clear, thorough, and professional process — from initial enquiry to final certification. Whether we’re fabricating custom handrails, supplying balustrades, or delivering complete architectural metalwork packages, our team follows a structured approach to ensure quality, compliance, and efficiency at every step.
01
Quotation & Quantity Surveying
Every project begins with a detailed quantity survey based on supplied architectural drawings, tender documents, or site photographs. Our estimating team prepares:
- A Bill of Quantities (BOQ) broken down by building areas, product types, and quantities
- Marked-up drawings to confirm the extent of works and verify all balustrade and handrail zones
- A detailed quotation that outlines the proposed product selections, finishes, compliance inclusions, and scope clarifications
This quotation ensures our clients have a clear understanding of product specifications, quantities, and exclusions before proceeding.
02
Quotation Approval
To proceed with works, clients provide one of the following:
- Formal instruction to proceed
- Signed quotation
- Letter of intent (LOI)
- Work order or construction contract
Once approval is received, we lock in your project and allocate internal resources for scheduling, drafting, and delivery.
03
Site Measure Booking
Our project team will contact the site supervisor or builder to schedule a site measure. This is coordinated to occur after structural works are complete and before internal finishes that affect balustrade fixings are installed.
04
Onsite Measure
We conduct a precise onsite measure using laser tools and digital documentation. This ensures:
- Millimetre-accurate dimensions
- Confirmation of fixing points, setdowns, slab edges, and wall alignments
- Capture of site-specific variables that affect fabrication & installation and methodology
05
Shop Drawing Submission
Following site measure, our drafting team prepares comprehensive shop drawings, which include:
- CAD layout plans and elevations
- Setout and installation drawings
- Fabrication and part drawings for brackets, posts, panels, and fixings
- Finish schedules confirming colour, materials, and specifications
These drawings are submitted for client, architect, or builder review and approval before fabrication begins.
06
Fabrication
Upon drawing approval, our in-house team begins fabrication of all balustrade and handrail components. This includes:
- Cutting, rolling, and welding of metalwork
- Integration of glass, timber, or feature materials
- Surface finishing (e.g. powdercoating, patina, polishing)
- Assembly and pre-delivery quality checks
All fabrication is carried out under strict quality control, ensuring compliance with Australian Standards and project documentation.
07
Installation
Our experienced installation team delivers and installs the completed systems on-site. Installation is coordinated to minimise disruption and adhere to project timelines. Key aspects include:
- Safe and secure fixing to approved substrates
- Coordination with other trades (e.g. waterproofers, tilers)
- Alignment with architectural details and final finishes
08
Works Completed
Once all components are installed, we ensure every detail meets scope and project expectations
09
Certification & Engineering
At completion, we issue all necessary certification and documentation, including:
- Engineering design certifications (Where applicable and required)
- Compliance declarations in line with NCC and Australian Standards
- Installation conformance records
- Maintenance guides to support long-term performance
This ensures the balustrade or handrail installation can be signed off for occupancy or final building approval.
Why Our Signature Process Works
Our proven step-by-step process ensures that every Bright Balustrading project is:
✔ Accurate – Detailed surveys and drawings ensure a perfect fit
✔ Compliant – Certified engineering and standards-aligned finishes
✔ Efficient – Structured stages streamline scheduling and delivery
✔ Transparent – Every step is documented and communicated
✔ Customisable – Designed to meet the specific needs of your site and vision